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prim16401:Can actual costs be exported from Cost Manager / Cost Management into Project Manager / Project Management at the task or resource assignment level?

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Solution ID: prim16401
Can actual costs be exported from Cost Manager / Cost Management into Project Manager / Project Management at the task or resource assignment level?
Status: Reviewed
Version(s): 3.5.1, 4.1, 5.0



Problem: Can actual costs be exported from Cost Manager / Cost Management into Project Manager / Project Management at the task or resource assignment level?
Cause: In 4.1, actual costs are exported from Cost Manager / Cost Management into Project Manager / Project Management at the WBS level.

In 5.0, the export to myPrimavera option was removed.

Fix: This issue is an existing Enhancement Request. It will be considered for a future release

prim16474:How can resources work sequentially rather than simultaneously?

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Solution ID: prim16474
How can resources work sequentially rather than simultaneously?
Status: Reviewed
Version(s): 3.5, 3.5.1, 4.0, 4.1, 5.0, 6.0, 6.1, 6.2, 6.2.1, 7.0



Problem: More than one resource is assigned to an activity. How can resources work sequentially rather than simultaneously?
Fix: In the Resources tab of the Activities view, display a column for Original (or Planned) Lag:


Set the Original Lag for the first resource to zero, so it can start when the activity starts.  Set the Budgeted Units so that it only works as long as necessary to complete the task.  Set the Original Lag for the second resource such that it starts working when the first resource has finished.  Set the Lag for any other assigned resources using the same logic.  Here is an example:


prim16822:How to removetopic activities when using both SureTrak and P3.

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Solution ID: prim16822
How to remove topic activities when using both SureTrak and P3.
Status: Reviewed
Version(s): 3.0, 3.1



Problem: How to remove topic activities when using both SureTrak and P3.
Problem: Topic activities that been converted to task activities in P3 still show as topic activities when the project is opened in SureTrak.
Problem: Topic activities were converted to task activities in P3 (Solution 199961015623 - How to change topic activities to task activities).  A SureTrak user opened the file and now when the file is opened in P3, the activity types have changed backed to Topic.
Problem: Topic activites reappear after converting them to task type activities.
Cause: P3 and SureTrak store activity type information in different places, therefore converting topic activities in P3 does not delete the activity type reference that SureTrak uses.
Fix: If using both applications, either convert the topic activities to task activities in SureTrak to remove the activity type reference used for both applications.

or


Remove the topic activities in SureTrak. (See Solution 2003827114012 - How to remove Topic activities from a SureTrak project.)

prim16871:Event Code Error: “CVRJC-3802-1″ when importing a project with orphaned rows in UDFVALUE table

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Solution ID: prim16871
Event Code Error: "CVRJC-3802-1" when importing a project with orphaned rows in UDFVALUE table
Status: Reviewed
Version(s): 4.0, 4.1, 5.0, 6.2



Problem:

Event Code Error: “CVRJC-3802-1″ when importing a project with orphaned rows in UDFVALUE table

Problem: TCCustomVirtualRow.getJoinedColItems: UDFVALUE row has blank fk_id

Cause: This issue is caused by orphaned records on the UDFVALUE table in the database being extracted into an XER file. When attempting to import the XER file with the orphaned records,  the error CVRJC-3802-1 is received.  (e.g.  a UDFVALUE row contains a fk_id  for a TASK udf record where there is no TASK.task_id that matches the UDFVAULE.fk_id) 
Fix: This known problem in Project Management has been corrected in version 5.0 Service Pack 2.

To download the latest Service Pack, see: Solution ID: prim29265 揥hat are the latest Service Packs for Primavera version 5.0??/A>

Fix: To remove the orphaned records from the source database and re-export the XER file without orphaned records, please see:

Solution ID: prim22467 ”Event Code Error: ”CVRJC-3802-1″ when importing an XER.”

Fix: If the source database is not availabe to clean up and re-export, the XER file can be cleaned by removing the orphaned records from the UDFVALUE tab.  Use the xerFileParser&Builder.xls to repair the XER file.  To download the xerFileParser&Builder.xls utility, see:

Solution ID prim4145: ”How to use the XER Parser utility.”.


NOTE: The process below describes how to do a Cross Check of the foreign keys to find child UDFVALUE entries that do not have a corresponding record on the Parent table.   It is necessary to perform this cross check for each UDF type that is contained in the XER file.  To determine the UDF types that exist, go to the UDFTYPE tab. Note the types present. (You will only need to do one check for each type even if it is listed multiple times.)


The possible UDFTYPES along with their corresponding keys are:
DOCUMENT (doc_id), PROCITEM (proc_item_id), PROJCOST (cost_item_id), PROJISSU (issue_id) , PROJECT (proj_id), PROJRISK (risk_id), PROJWBS (wbs_id), RSRC (rsrc_id), TASK (task_id), TASKPROC (proc_id), TASKRSRC (taskrsrc_id)


The steps below use TASK udf type as an example:


1.  Open the xerFileParser&Builder.xls utility and LOAD the XER file using the “Load XER file…” on the General tab.


2.  Once the XER is loaded, click on “Diagnostics…” on the General tab. Select ‘Cross Check FK’.


3.  In “Select Table” field choose the parent table from the drop-down, such as  ’TASK’.


4.  In the “Select Field(s)” list select the parent table key, such as ’TASK_ID” field if doing a check on TASK table.


5.  In “Select Secondary Table” field always choose ’UDFVALUE’.


6.  In “Select Secondary Field(s)” list always choose ‘FK_ID’ field.



7.  Select ‘Run Diagnostic’.


8.  When it is done, it will give you a list of ‘FK_ID’ values in the UDFVALUE table where the corresponding parent record does not exist on the parent table (eg. ‘TASK_ID’ is not in the TASK table).  These are the “orphaned UDFVALUE records”.  Go to the UDFVALUE tab and delete ALL the rows with those ‘FK_ID’ values.  It is suggested to sort the worksheet by ‘FK_ID’ so rows are sorted by fk_id.



9. Repeat the process for each type of UDF found on the UDFTYPE tab as noted above.


In addition,  for Task UDFTYPE records,  there are often orphaned ’TASK_ID(s)’ that exists in the TASKACTV table as well.  If those rows are not removed, the user will get event code CVRJC-2214-A when importing the XER.  For more information on this, see:


Solution ID: prim20010 ”Receiving Event Code:  CVRJC-2214-A while importing a project with orphaned rows in TASKACTV table.”


Go back to the General tab and click on Diagnostics. 


10.  Select ‘Cross Check FK’.


11.  Select Table ‘TASK’.


12.  Select ‘TASK_ID” field.


13.  Select Secondary table ‘TASKACTV’.


14.  Select Secondary ‘TASK_ID’ field.


15.  Select ‘Run Diagnostic’.


16.  When it is done, it will give you a list of ‘TASK_ID’ values in the TASKACTV table where the corresponding ‘TASK_ID’ is not in the TASK table.  These are the orphaned records.  You need to go to the TASKACTV tab and remove all the rows with those ‘TASK_ID’ values. 


17.  Finally, on the General tab, click the Build XER button.


18.  Choose a new name for the “fixed” XER file.


19.  Re-import the file.

prim16871:Event Code Error: “CVRJC-3802-1″ when importing a project with orphaned rows in UDFVALUE table

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Solution ID: prim16871
Event Code Error: "CVRJC-3802-1" when importing a project with orphaned rows in UDFVALUE table
Status: Reviewed
Version(s): 4.0, 4.1, 5.0, 6.2



Problem:

Event Code Error: “CVRJC-3802-1″ when importing a project with orphaned rows in UDFVALUE table

Problem: TCCustomVirtualRow.getJoinedColItems: UDFVALUE row has blank fk_id

Cause: This issue is caused by orphaned records on the UDFVALUE table in the database being extracted into an XER file. When attempting to import the XER file with the orphaned records,  the error CVRJC-3802-1 is received.  (e.g.  a UDFVALUE row contains a fk_id  for a TASK udf record where there is no TASK.task_id that matches the UDFVAULE.fk_id) 
Fix: This known problem in Project Management has been corrected in version 5.0 Service Pack 2.

To download the latest Service Pack, see: Solution ID: prim29265 揥hat are the latest Service Packs for Primavera version 5.0??/A>

Fix: To remove the orphaned records from the source database and re-export the XER file without orphaned records, please see:

Solution ID: prim22467 ”Event Code Error: ”CVRJC-3802-1″ when importing an XER.”

Fix: If the source database is not availabe to clean up and re-export, the XER file can be cleaned by removing the orphaned records from the UDFVALUE tab.  Use the xerFileParser&Builder.xls to repair the XER file.  To download the xerFileParser&Builder.xls utility, see:

Solution ID prim4145: ”How to use the XER Parser utility.”.


NOTE: The process below describes how to do a Cross Check of the foreign keys to find child UDFVALUE entries that do not have a corresponding record on the Parent table.   It is necessary to perform this cross check for each UDF type that is contained in the XER file.  To determine the UDF types that exist, go to the UDFTYPE tab. Note the types present. (You will only need to do one check for each type even if it is listed multiple times.)


The possible UDFTYPES along with their corresponding keys are:
DOCUMENT (doc_id), PROCITEM (proc_item_id), PROJCOST (cost_item_id), PROJISSU (issue_id) , PROJECT (proj_id), PROJRISK (risk_id), PROJWBS (wbs_id), RSRC (rsrc_id), TASK (task_id), TASKPROC (proc_id), TASKRSRC (taskrsrc_id)


The steps below use TASK udf type as an example:


1.  Open the xerFileParser&Builder.xls utility and LOAD the XER file using the “Load XER file…” on the General tab.


2.  Once the XER is loaded, click on “Diagnostics…” on the General tab. Select ‘Cross Check FK’.


3.  In “Select Table” field choose the parent table from the drop-down, such as  ’TASK’.


4.  In the “Select Field(s)” list select the parent table key, such as ’TASK_ID” field if doing a check on TASK table.


5.  In “Select Secondary Table” field always choose ’UDFVALUE’.


6.  In “Select Secondary Field(s)” list always choose ‘FK_ID’ field.



7.  Select ‘Run Diagnostic’.


8.  When it is done, it will give you a list of ‘FK_ID’ values in the UDFVALUE table where the corresponding parent record does not exist on the parent table (eg. ‘TASK_ID’ is not in the TASK table).  These are the “orphaned UDFVALUE records”.  Go to the UDFVALUE tab and delete ALL the rows with those ‘FK_ID’ values.  It is suggested to sort the worksheet by ‘FK_ID’ so rows are sorted by fk_id.



9. Repeat the process for each type of UDF found on the UDFTYPE tab as noted above.


In addition,  for Task UDFTYPE records,  there are often orphaned ’TASK_ID(s)’ that exists in the TASKACTV table as well.  If those rows are not removed, the user will get event code CVRJC-2214-A when importing the XER.  For more information on this, see:


Solution ID: prim20010 ”Receiving Event Code:  CVRJC-2214-A while importing a project with orphaned rows in TASKACTV table.”


Go back to the General tab and click on Diagnostics. 


10.  Select ‘Cross Check FK’.


11.  Select Table ‘TASK’.


12.  Select ‘TASK_ID” field.


13.  Select Secondary table ‘TASKACTV’.


14.  Select Secondary ‘TASK_ID’ field.


15.  Select ‘Run Diagnostic’.


16.  When it is done, it will give you a list of ‘TASK_ID’ values in the TASKACTV table where the corresponding ‘TASK_ID’ is not in the TASK table.  These are the orphaned records.  You need to go to the TASKACTV tab and remove all the rows with those ‘TASK_ID’ values. 


17.  Finally, on the General tab, click the Build XER button.


18.  Choose a new name for the “fixed” XER file.


19.  Re-import the file.

prim17909:Receiving error: “Collaboration – Could not establish connection.” when trying to start Primavera Application server.

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Solution ID: prim17909
Receiving error: "Collaboration – Could not establish connection." when trying to start Primavera Application server.
Status: Reviewed
Version(s): 7.0



Problem: Receiving error: “Collaboration – Could not establish connection.” when trying to start Primavera Application server.
Problem:
Fix: Please verify that Collaboration(WorkSite MP Server) server processes are running before starting the Application Server.   

The following three executables should be running in Task Manager if Collaboration was started from the Start menu:


If those processes are not running please start those processes by Going to: Start, Run, Interwoven Worksite MP Server, Start IMPM. (Screen shot below)



If Collaboration is installed as a service, please make sure the ImanagePM service is running. (Screen shot below.)  If the ImanagePM service is not running please start that service. Once that service is started then start the Primavera Application server.


NOTE: Allow processes and/or service enough time to complete before starting the Application Server, or the same error will reappear.


 


NOTE: If Collaboration is not in use, it can be disabled in AppServerConfig.properties:


prim18127:Error: “Conflict accessing list of current users” when opening a project.

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Solution ID: prim18127
Error: "Conflict accessing list of current users" when opening a project.
Status: Reviewed
Version(s): 3.x



Problem: Error: “Conflict accessing list of current users” when opening a project.
Fix: 1. From Windows Task Manager, click on the Processes tab.  End the two P3 Processes: W32MKDE.EXE and NTVDM.EXE

2. Delete the USERS50.P3 file from the Projects directory.


3. Delete any files with the extension .LCK (lock) from the Projects directory.
 

prim18489:Error: “ORA-01438: value larger than specified precision allows for this column” when applying actuals.

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Solution ID: prim18489
Error: "ORA-01438: value larger than specified precision allows for this column" when applying actuals.
Status: Reviewed
Version(s): 4.0, 4.1, 5.0



Fact: Apply Actuals
Fact: Importing Excel spreadsheet
Problem: When attempting to apply actuals for a project the following errors are received:  

General SQL Error. ORA-01438: value larger than specified precision allows for this column.

 

Problem: Job Services shows the following error in the Event Viewer Application log:

General SQL Error. ORA-01438: value larger than specified precision allows for this column.

Problem: The following error is returned when import resource assignments from Excel spreadsheet:

TCVirtualTable.DoDBUpdateRowSQL: table=(Activity),EDBEngineError=(PRM DBAccess Error: SQL Server Error: ORA-01438: value larger than specified precision allows for this column), sql=(Update task Set remain_work_qty = :remain_work_qty, target_work_qty = :target_work_qty WHERE task_id= :task_id)

Cause: This issue is caused when an unusually high value has been entered for actual this period value on a resource.
Fix: This can be corrected by running the following SQL statement

alter table TASK modify ACT_THIS_PER_WORK_QTY Number(19,6);


prim18533:When using Fixed Duration and Units, Adding/Deleting Multiple Resource Assignments causes Planned Duration and Original Duration to change.

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Solution ID: prim18533
When using Fixed Duration and Units, Adding/Deleting Multiple Resource Assignments causes Planned Duration and Original Duration to change.
Status: Reviewed
Version(s): 3.5, 3.5.1, 4.0, 4.1, 5.0, 6.0, 6.1



Problem:

When using Fixed Duration and Units, Adding/Deleting Multiple Resource Assignments causes Planned Duration and Original Duration to change.


For this solution to be applicable, the following conditions must be true:


1. Activity Type = Resource Dependent


2. Duration Type = Fixed Duration and Units


3. The Activity Calendar’s valid work-time is different than  the Resource Assignments’ valid work-time.


4. User Preference set to Recalculate the Units,Durations, and Units/Time for existing assignments


Steps to reproduce:


Create an activity with the following attributes:


1. Resource Dependent


2. Fixed Duration and Units


3. Activity Calendar different than the resource assignments calendar.


4. User Preference set to

Recalculate the Units, Duration, and Units/Time for existing assignments based on the activity Duration Type

5. Add Assignments and verify the planned units and duration on the assignments.


6. Remove one of the assignments and this should ONLY recalculate Units and UPT but should leave Duration unchanged.


However the Units, Duration and UPT are changed on the remaining assignments.

Fix: This known problem in Project Management will be corrected in a future release.

Possible Workarounds


Use Task Dependent instead of Resource Dependent


or


Make the Activity Calendar  identical to the Resource Calendar


or


Use “Preserve the Units, Durations and Units/Time for existing assignments” located Edit, User Preferences, Calculations tab

prim18777:What is Project Link?

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Solution ID: prim18777
What is Project Link?
Status: Reviewed
Version(s): 4.0, 4.1, 5.0, 6.0, 6.1, 6.2, 6.2.1, 7.0



Problem: What is Project Link?
Problem: How to access Project Link?
Fix:

Overview


The Microsoft Project Plugin allows users to use Microsoft Project (MSP) as their daily tool to status projectsand at the same time allow the data to appear in project manager.It also allows them to use the resource pool from project manager.Project Manager users can see but not make changes to projects managed in MSP.


For installation instructions, please see:


Solution PRIM20373:  How to install Project Link


Details:


The project toolbar will be added to MSP and contains options to Open from Primavera, Save to Primavera and Access Resources from primavera.Users will also be able to logout and set some options.Here is a screen shot of the new toolbar.



When first accessing the Enterprise database the user will be prompted to login to Project Manager:



When selecting Open from Primavera users will see only MSP managed projects they have access to.



When saving to primavera, if the project is new,the user will choose an EPS to save the project under.A template can be selected containing the import options the user wishes to use.We will not honor the Activity/Task ID settings, schedule after import, export notebooks. When saving an existing project, the EPS node will be grayed out.




Restrictions:


Projects must be saved locally in MPP format before sending to primavera, and if the project is open in PM, we cannot save the project.The user must have rights to import global data and must have rights to the EPS Node the project is under.Only one user can check-in/check-out a project at a time.Most items will be read only in Project Manager.  WPs/Docs and Codes are the only items that can be changed in Project Manager.


Project Management


A new flag visible in the projects view displays whether a project is PM managed or MSP managed.You can change from MSP to PM managed but can never go back.For MSP managed projects the MPP file is stored as blob in DB.It uses the work location (where the project was saved to locally), the Project ID and the Project GUID to match projects when saving changes.


When checking out a project, the user and date are stored.When saving MSP managed projects we will use the MSP task ids as the Activity ID in Project Manager so that we can match the following activity level items: Global Activity codes, activity WPs & Docs, Project Codes, and Project WPS and Docs.These assignments will not be removed during the save.WBS will be matched on WBS Code and Parent WBS


Security


Privileges needed to access MSP Managed project in PM:


Global:Edit Global Activity Codes, Edit Project and Resource Codes


Project:Edit project details except financials, edit project work products and docs, edit project WBS except financials, add/edit project activities except relationships, edit project activity codes, edit EPS except financials (to edit WP and Docs at WBS level)


Privileges needed to import/ check in MSP managed project via the plug-in:


Global:Import Global Information


Project:Create project within EPS, Checkin/Checkout project


Privileges needed to open an MSP managed project via the plug-in:


Global and project: View Only


Privileges needed to add Resources via the plug-in: Global:Edit Resources


Only Admin superusers/project superusers can change from MSP to PM managed.
Fix: Version 5.0:
All users listed in Project Management who have access to any module can use Project Link.

Version 4.1:
To use Project Link, there must be a Team Member license assigned in Admin/Users/Licensing tab within Project Manager (as shown below).



To find out if there is a license for Team Member, go to Help/About/System in Project Manager and scroll down to the “License” section.  You must have a “Timesheet Entry” license.  This will enable you to select “Team Member” in the Licensing tab within Project Manager. 


Ex:  Timesheet Entry NU(10), CU(0), No Expiration Date


If there is not a license for Team Member (Timesheet Entry) the following error will be displayed:  “Team Member – Total Named Uses exceed Licensed maximum users.”


prim18889:Error: “Outline loop encountered.”

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Solution ID: prim18889
Error: "Outline loop encountered."
Status: Reviewed
Version(s): 3.0, 3.0a, 3.0b, 3.0c



Problem: Error: Outline loop encountered.

Cause: This error is returned in projects that contain a relationship between a topic and non-topic activity.  It is reported once a new relationship, creating the ‘outline loop’, is established.

Example:


As illustrated below, there is an existing Finish-to-Start relationship from an Independent-type to Topic-type activity.  Specifically, Outline Code 1 has a relationship with Outline Code 2.


NOTE: Though it is not recommended to have relationships between topic and non-topic activities, SureTrak will not report an error when one is present.


The “Outline loop encountered” error occurs when trying to create another relationship from Outline Code 2 back to Outline Code 1.


Fix: Solution #1:

Check activity types and make sure all Topics are necessary.


In the example above, activity 1020 was set to Topic by accident.  Changing it to Independent or Task type alleviates the issue because Outline Code 2 would no longer exist, nor would a loop when trying to link activity 1030 and activity 1010.


To remove Topic activities, reference:  How can I change Topic Activities to another type of activity?

Fix: Solution #2:

Remove relationships between topic and non-topic activities.

prim18938:Exception error generated whensaving evaluations on a project

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Solution ID: prim18938
Exception error generated when saving evaluations on a project
Status: Reviewed
Version(s): 7.0



Fact: Primavera 7.0
Problem: Exception error generated when saving evaluations on a project
Problem: The following or similar error occurs when saving and evaluation on a project :

Task Names: projectEvaluations  
Web Stack:
(0)projectEvaluations (txn=211,open=true,read-only=false)
Java Exception:
java.lang.NullPointerException: Unbound property COMMAND_PARAM_ONE
    at evolve.pts.web.command.DefaultCommandWriter.continueFormat(DefaultCommandWriter.java:174)
    at evolve.pts.web.command.DefaultCommandWriter.open(DefaultCommandWriter.java:119)
    at evolve.pts.web.command.DefaultCommandWriter.open(DefaultCommandWriter.java:86)
    at jsp_servlet._sss.__editpaneltitlebar._jspService(__editpaneltitlebar.java:230)
    at weblogic.servlet.jsp.JspBase.service(JspBase.java:33)
    at weblogic.servlet.internal.ServletStubImpl$ServletInvocationAction.run(ServletStubImpl.java:971)
    at weblogic.servlet.internal.ServletStubImpl.invokeServlet(ServletStubImpl.java:402)
    at weblogic.servlet.internal.ServletStubImpl.invokeServlet(ServletStubImpl.java:305)
    at weblogic.servlet.internal.RequestDispatcherImpl.include(RequestDispatcherImpl.java:611)
    at weblogic.servlet.internal.RequestDispatcherImpl.include(RequestDispatcherImpl.java:400)
    at weblogic.servlet.jsp.PageContextImpl.include(PageContextImpl.java:154)
    at jsp_servlet._sss.__projectevaluations._jspService(__projectevaluations.java:2536)
    at weblogic.servlet.jsp.JspBase.service(JspBase.java:33)
    at weblogic.servlet.internal.ServletStubImpl$ServletInvocationAction.run(ServletStubImpl.java:971)
    at weblogic.servlet.internal.ServletStubImpl.invokeServlet(ServletStubImpl.java:402)
    at weblogic.servlet.internal.ServletStubImpl.invokeServlet(ServletStubImpl.java:305)
    at weblogic.servlet.internal.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:307)
    at evolve.pts.web.SSS.forwardToPage(SSS.java:1636)
    at evolve.pts.web.SSS.doGetCriticalSection(SSS.java:1131)
    at evolve.pts.web.SSS.doGetInternal(SSS.java:930)
    at evolve.pts.web.SSS.doGet(SSS.java:467)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
    at weblogic.servlet.internal.ServletStubImpl$ServletInvocationAction.run(ServletStubImpl.java:971)
    at weblogic.servlet.internal.ServletStubImpl.invokeServlet(ServletStubImpl.java:402)
    at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:28)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:27)
    at evolve.pts.web.filters.EvCacheFilter.doFilter(EvCacheFilter.java:219)
    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:27)
    at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:6356)
    at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:317)
    at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:118)
    at weblogic.servlet.internal.WebAppServletContext.invokeServlet(WebAppServletContext.java:3635)
    at weblogic.servlet.internal.ServletRequestImpl.execute(ServletRequestImpl.java:2585)
    at weblogic.kernel.ExecuteThread.execute(ExecuteThread.java:197)
    at weblogic.kernel.ExecuteThread.run(ExecuteThread.java:170)

Problem: Error : Unbound property COMMAND_PARAM_ONE
Fix: This known problem in Primavera 7.0 has been corrected in Primavera 7.1

prim19035:General Protection Fault error in PCC.exe when changing value in summary band

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Solution ID: prim19035
General Protection Fault error in PCC.exe when changing value in summary band
Status: Reviewed
Version(s): 3.1, 3.x



Problem: General Protection Fault error in PCC.exe when changing value in summary band
Fix: 1- Close P3. Hit CTRL + ALT + DELETE and go to Task Manager, then to Processes tab and end processes w32mkde.exe and ntvdm.exe

2- Run PFXW (Project File Recovery Program) on this project. How to run PFXW?


PFXW is a fix utility.


3- Create a new layout for the project. View, Layout, New then setup this new layout identical to your original layout.


4- If you are still receiving this error go to your folder where this project is located through Windows Explorer and rename the XXXXLAY.P3 (where XXXX is project name) file to XXXXLAY.old, then reopen P3. This will recreate a new layout file. Your previous layouts will not appear anymore.

prim19276:Cannot assign the same Resource to an activity more than once

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Solution ID: prim19276
Cannot assign the same Resource to an activity more than once
Status: Reviewed
Version(s): 3.5, 3.5.1, 4.0, 4.0, 4.1, 4.1, 5.0



Problem: How to assign a resource to an activity more than once.
Problem: Why is a resource not allowing itself to be assigned to an activity more than once?
Problem: When using the Assign Resources button, it will not allow a resource to be assigned to an activity multiple times. 
Problem: Importing from XLS,  import log shows ERROR: Cannot assign the same Resource: RSRC: #### to TASK ActivityID: ####, Project: ###### more than once
Fix: You need to have the option for assigning resources to one activity more than once checked in the Projects View, Resources tab.

prim19389:An error occurred while attempting to initialize the Borland Database Engine (error $2108)

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Solution ID: prim19389
An error occurred while attempting to initialize the Borland Database Engine (error $2108)
Status: Reviewed
Version(s): 3.5.1, 4.0, 4.1



Problem: An error occurred while attempting to initialize the Borland Database Engine (error $2108) while logging in Project Management:

Could not create alias [PCONDB]: 


 

Problem: An error occurred while attempting to initialize the Borland Database Engine (error $2108) while creating a BDE alias
Cause: Cause A:  Insufficient access rights to perform this particular task
Cause: Cause B:  Borland Database Engine could be corrupted.
Fix: Solution A:  Log onto the machine as a user with ‘Administrator’ access rights or add the user you are trying to login as to the “Administrators” group.
Fix: Solution B:

1.  Uninstall the Borland Engine. (Please click here to find out how to un-install Borland Database Engine)


2.  Re-install the client portion of the software.


prim19398:How to import Expenses from Project Management to Cost Management

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Solution ID: prim19398
How to import Expenses from Project Management to Cost Management
Status: Reviewed
Version(s): 4.1



Problem: How to import Expenses from Project Management to Cost Management
Fix:

I Pre-requisites:  Before importing expenses, the Organization and Rate Structures must be setup correctly and the Expenses in Project Management must be setup correctly.


A. In Project Management:




    1. Must have an Expense Category assigned.

    2. Must have a Cost Account assigned

B. In Cost Management:




    1. Must have a Resource in the rate structure that is the same name as the Expense Category assigned to the Expenses in Project Management.

    2. Must have an Overhead with that resource in the rate structure.

    3. Must have an Organization by the name of the Cost Account in Project Management that is assigned to the Expenses.

    4. Must assign the expense overhead to the Organization in step 3 above.

II Complete the following steps to import Expenses and schedule dates from Primavera Project Management into Cost Management:




  1. Create a new Basis underneath your Project in Cost Management and right-click on the Basis and choose Category, Baseline, to categorize the Basis as the current official Baseline. .


  2. Choose Window, Interface Mapping (if not already open).


  3. Choose File, Open. Navigate to the My Documents (or equivalent) folder and open the Project Management database UDL. 
    Note: You can also access the Project Management database UDL in the Source Browser.  Choose Window, Source Browser.  Then double-click the Project Management database UDL.


  4. Select the Primavera Project Management project from the list of projects in the Interface Mapping Window.



  5. In the Interface Mapping window, map the Source fields to the Destination fields as listed in the following table:





























    Source Fields Destination Fields
    structure: WBS/Activity structure: Task Name
                    WBS/Activity Name                 Task Description
    schedule: Start schedule: Start
                    Finish                 Finish
    cost: Cost Account ID detail: Expense Organization
             Expense Category            Expense Resource
             Budgeted Expense            Expense
    period: Period Expense

    OR





























    Source Fields Destination Fields
    structure: WBS/Activity structure: Task Name
                    WBS/Activity Name                 Task Description
    schedule: Start schedule: Start
                    Finish                 Finish
    cost: Expense Item detail: Expense Resource
             Expense Category            Expense Organization
             Budgeted Expense            Expense
    period: Period Expense


    Note1: Notice that the Budgeted Expense is mapped to both detail: Expense & period: Period Expense!

    Note2: The Source Structure field: WBS/Activity is connected by a dotted line to the Destination Structure field: Task Name and that Source Structure field: WBS/Activity Name is connected by a dotted line to Destination Structure field: Task Description.

    The dotted lines signify that these elements are to be used as reference links only and not imported into Cost Management .

    To import project elements, double click on one of the dotted lines.
    The lines will become solid indicating to import structure data.



  • Choose View, Project Structure (if not already open).




  • Expand the Project Structure until the appropriate Baseline Basis is visible.




  • Import the data directly into Cost Management or save the data to an XML file for review before import into Cost Management based on the following instructions:





    • To import the data directly into Cost Management, right-click on the Baseline Basis and choose Interface, External Source-
         (Primavera Project Name), Update (all periods).


    • To save the data to an XML file to review and validate prior to import, right-click the Baseline Basis and choose Interface, XML
      Document, Save (all Periods) As
      .  To Import the saved XML file, right-click the Baseline Basis and choose Interface, XML
      Document, Update (all periods),
      From, then select the saved XML file.

      A Progress Meter tracks import progress at the bottom of the screen.  Messages may appear indicating Preferences Browser settings or data errors. Specific errors are listed in the Error tab of the Output window.



  • In the Baseline Basis, right-click the top-level WBS element and choose Apply Rates, then select the Desired Rate Table.

    Note: You can apply rates at any level of the WBS.  When you apply rates, it affects that WBS level and its descendants.  To rate an
    entire Basis at once, apply rates from the top-level WBS element of the Basis.




  • Right-click on the Baseline Basis and choose Summarize, Cost.
     
    Note: You can set the Summarize Cost command to automatically run after you apply rates.  In the Preferences Browser, Engine tab,
    select the Summarize Cost option in the Engine Options field.




  • Right-click on the Baseline Basis and choose Refresh.


  • You can view imported baseline expense data in cost-type Data Views, or you can run a specific report from the Baseline Basis.  For more information on cost-type Data views, check out solution prim5418.

    prim19518:Error: “Licensed named users is less than configured named users” when launching Project Management / Methodology Management

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    Solution ID: prim19518
    Error: "Licensed named users is less than configured named users" when launching Project Management / Methodology Management
    Status: Reviewed
    Version(s): 4.1, 5.0, 6.0, 6.1, 6.2, 6.2.1



    Problem:

    Assign a ’Named User’ License in Project Manager

    Problem: When launching Project Management / Methodology Management, the following error occurs:

    ” Licensed named users is less than configured Named users.  Please use the Users dialog under the Admin menu in to correct the problem.  Please see the readme.txt for more information. “



    When trying to close the Users screen, the following message is displayed:



    ” Project Manager / Project Management - Total Named Users exceeds Licensed maximum users! “



    Problem:

    Message: ‘Total named users exceed licensed named users’ 

    Problem: Logging into Project Manager produces ‘Licensed named users is less than configured Named users’
    Problem: Licensed named users is less than configured named users when launching P6 (Project Management 6.0).
    Problem: P6 Sample data contains users with assigned licensing.
    Fix: See Also:

    prim57375 ”Error ’Total Named Users exceeds Licensed maximum users’ on clicking close in the Admin, Users dialogue.” 

    Fix: LICENSE NOTE:
    This error is generally caused by the number Named Users licenses assigne in the application exceeding the number of Named Users licenses configured in the license file.

    Oracle license files (temporary and permanent) now contain unlimited licensing which will resolve most of the root causes of receiving this error message.
    To obtain an Oracle Primavera unlimited temporary licnese or pemanent license, please see 
    http://licensecodes.oracle.com         Customers are still bound by their purchase agreement to use only the number of licenses purchased under contract.


    For futher information on different causes and solutions for this error message see the fix statements below.

    Fix:

    Cause 1:


    When installing P6 and selecting to include sample data, the sample data installer creates 3 sample users (Bruce, Jeff and Chuck) which are assigned Named User licensing for Project Management, Team Member, myPrimavera Projects, myPrimavera Portfolios and myPrimavera Portfolios.  If a license is applied to the database that doesn’t have sufficient Names Users to account for the Sample Users this error will appear when logging in or when going to the  Admin > Users window since the 3 sample users have Named licenses applied by default.


    Fix 1:  (See License Note above)


    To remove licenses from these default users:



    • Go to the users menu via Admin, Users.

    • Highlight one of the users (Bruce, Chuck, or Jeff) and click on the licensing tab.

    • Remove all checkboxes for each of these users.

    Fix:

    Cause 2:



    The license has concurrent licensing for Project Management and the Admin login has a check mark in the Named User column.


    Fix 2:  (See License Note above)



    Go to Admin > Users window and place a check mark in the Concurrent User column and remove the one in the Named User column.

    Fix: Cause 3:

    This message is displayed when the number of  assigned ‘Named User’ licenses contained within the Application license has been exceeded.


    To find out the total number of ‘Named User’ licenses availabe in the Application license for Project Manager, go to ‘Help, About Project Manager’.
    On the ’Contact’ Tab, look for the line that begins ‘Project Manager’. The Total number of ‘Named User’ licenses contained within the Application license is shown in the ‘NU(n)’ parenthesis.


    In the example below, there are 20 named users.


    Compare this number to the number of named users assigned access to Project Manager under Admin, Users, Licensing tab.


    Fix 3:  (See License Note above)




    1. Open Project Management / Methodology Management and choose Admin, Users.

    2. Click on the Licensing tab.

    3. Highlight each name at the top, and uncheck any unnecessary named user licenses. 

     

    4. Choose Close.

    Run through the above steps until you no longer receive the message.  If all extra licenses are not unassigned from users, the logged in user will get stuck in Users dialog box until the PM session is ended using Task Manager.

    To determine the number of Named licenses available in your database, follow the steps below:


      1. Go to Help, About Project Manager / Primavera.

      2. Click on the System tab.

      3. Scroll down and view the License section (specifically where “NU” (X)) to determine how many named user licenses you have.


    For example, if you have 4 Named User licenses for Project Management, there should only be 4 users identified in the Users dialog.



    NOTE: If you require more named user licenses, additional licensing  may be purchased by contacting your Primavera sales representative.

    Fix:

    Cause 4:



    An older version of DBConfig.exe was used to apply the license.


    Fix 4:



    Make sure the DBConfig.exe being used to apply the license matches with your current version of Primavera.
    For example: Do not use a DBConfig.exe from 4.1 to apply a license to a 5.0 database.

    Fix:

    Cause 5:



    A new license, that has been loaded into the database, has fewer licenses than were previously assigned.  As a result, the users in the database have licenses assigned that are no longer available.


    Fix 5: (See License Note above)



    a) Remove the excessive licensing assigned to users via Admin, Users.  If this does not work, then reload the previous license  file (see solution prim18011 ) if possible.  Next, go to Admin, Users and remove the extra licenses from the users.  Load the new license back into the database.


    or


    b)  If fix step ”a” does not work, it may be necessary to remove the extra licensing via the backend in the database:



    Run the following queries on the backend of the database


    Note: Backup the database before running any queries.


    Delete the assigned licenses from the USERENG table pertaining to the license(s) that you want to remove.  Now the licenses should be removed from the users.  Go back into Project Manager / Project Management and assign the right licenses to users.


    SQL users: Log into Query Analyzer as privuser

    Oracle users: Log into SQL + as admuser

    InterBase users
    : Log into ISQL as sysdba



    1. Query the USERENG table for all the licenses in use:


      select * from usereng


    2. Determine which licenses you want to remove based on your available licenses (Help, About Project Manager / Primavera , System tab has license information ).  Depending on which licenses you want to remove run the following queries:


    Note: If you want to do this only for certain users, then find out what the user’s user_id is from the USERS table and add that to the where clause:
             select user_id from users where user_name = ‘user name’


             delete from usereng where db_engine_type = ‘ ‘  OR
             delete from usereng where db_engine_type = ‘ ‘ and user_id = ‘user_id from above query’


    Possible values for “db_engine_type” include the following:


    PM             Project Manager


    PA             Portfolio Analyst
     
    TS             Progress Reporter / TeamPlayer / Timesheets ( 4.1 )
     
    WU            Primavision Portfolios / myPrimavera Portfolios


    WEB_PM    Primavision Projects / myPrimavera Projects
     
    WEB_RM    Primavision Resources / myPrimavera Resources


    INT_API     Integration API


    Note:  Make sure not to remove the row that pertains to the admin superuser PM priviledge.  If you do, you could get locked out of the database.  If that happens, refer to solution prim9123

    prim19713:Original Duration on the activity changes when activity calendar is changed and at least one Role Assignment has zero Planned/Budgeted Units or Planned/Budget Units/Time

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    Solution ID: prim19713
    Original Duration on the activity changes when activity calendar is changed and at least one Role Assignment has zero Planned/Budgeted Units or Planned/Budget Units/Time
    Status: Reviewed
    Version(s): 3.5, 3.5.1, 3.5.1, 3.x, 4.0, 4.1, 5.0, 6.0, 6.1, 6.2, 6.2.1, 7.0



    Problem: Original Duration on the activity changes when activity calendar is changed and at least one Role Assignment has zero Planned/Budgeted Units or Planned/Budget Units/Time

    Steps to Duplicate Issue:



    1. Create a new activity with the following attributes:


    Task Dependent


    Fix Duration and Units


    5 Day Calendar


    Notice the OD of 40 and a Finish date of 14-Jan-05 17:00.




     


    2. Now change the Activity Calendar to a seven day schedule.


     


    As expected, the OD stays at 40 and the Finish date is earlier due to the 7×24 calendar. 12-Jan-05 00:00


     




    3. Change the calendar back to 5 Day Workweek.


     


    Notice we are back to where we started in Step 1.  No change in OD so far.  Just the Finish date has changed with the change in calendars.


     




    4. Add a second Role assignment with Units and Units/Time =0,  but OD and RD = 40. 


    Dates and Durations at the Activity level are unchanged.




     


    5. Change the calendar back to 7×24.


     


    Notice, instead of the Finish Date being earlier, the OD increased by 65hours to compensate for the change in Calendars.  In this case, the OD will change instead of the Finish date with a change in calendars, as long as there is a Role Assignment with OD and RD > 0 and BU, BU/TimeRU, RU/Time =0.


    Fix:

    Resource Assignment Durations are  calculated fields. The formula is Duration = Unit / UPT


    Case1.  If the units and UPT are not zero, after changing the Activity’s Calendar, Activity’s Finish Date(FD) will be recalculated based on the Duration and the FD will push down to the Resource Assignment level.  In the Fixed Duration and unit case, UPT will be recalculated.



    Case2.  If the units and UPT are zero, after changing the Activity’s Calendar, Activity’s Finish Date will be recalculated based on the Duration and the FD will push down to Assignment level.  In the Fixed Duration and unit case, since Assignment’s Unit and UPT are zero, the Duration will be recalculated from Assignment’s Finish Date to Start Date based on the calendar being used.


    Note:  If you do not want the Duration changing at the Activity/Resource Assignment level, ensure that all the Role assignments have units and UPT assigned greater than 0.

    prim19798:How to adjust an Actual date by X days for a specific Activity Type

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    Solution ID: prim19798
    How to adjust an Actual date by X days for a specific Activity Type
    Status: Reviewed
    Version(s): 3.5.1, 4.0, 4.1, 4.1



    Problem: How to adjust an Actual date by X days for a specific Activity Type
    Problem: How to add/subtract X days from Actual Start/Finish Date for a Start/Finish Milestone
    Problem: How to add/subtract  X days from Actual Start/Finish Date for a Task/Resource dependant activity
    Fix: Perform the following Global Change.

    1.  Go to Tools, Global Change.
    2.  Create a new Global Change by clicking the New button.
    3.  Select “Activities” as the Subject area. Enter a Global Change name such as “Change Finish Milestone Actual Finish”.
    4.  In the If section, confirm that Parameter is (All of the following)
    5.  In the Where line, enter the following



    Where     Activity Type     equals     Finish Milestone


    6.  Click Add (this will add another If statement)
    7.  In the And line enter the following



    And     Actual Finish      is not equal to     <leave blank>


    8.  Click in the Then box and click Add.
    9.  In the Then line, enter the following



    Actual Finish     =     Actual Finish     -     1


    Note: To enter a ’1′ in the last Parameter/Value, select {custom} from the dropdown, then enter ’1′.



    10. Click the Change button to run the Global Change.


    Note: For the above example the Activity Type that is being modified is Finish Milestone. This criteria line can be left out if a change is needed to be applied to all activities. The Actual Finish in the And line can be changed to Actual Start. In the above example 1 day is subtracted from the Actual finish. This operator can be either + or – and the Parameter/Value will be the number days of adjustment.

    prim19850:Error when importing from Project.xls utility – NULL value not allowed

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    Solution ID: prim19850
    Error when importing from Project.xls utility – NULL value not allowed
    Status: Reviewed
    Version(s): 5.0, 6.0, 6.1, 6.2, 6.2.1



    Problem: Error when importing from Project.xls utility – NULL value not allowed
    Problem: Receiving error when trying to import using the Project.XLS utility:

    Row 6: RelationPassesFilter; SetFieldValue[TASK.start_date]; hResult=0×80040030 (PMSDK_E_NOTNULL: missing required value for field); EOleSysError=row[TASK.start_date] error: NULL value not allowed

    Fix: When using the Project.xls utility, you need to set your Regionalsettings (including the date format) to US default settings.

    The error was caused when importing start dates where the ‘day’ was greater than the 12th day of the month, and the date format was set to ‘day/month/year’. Setting the Regional settings to US Defaults (month/day/year) solved the error.

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